What are the arrangements for your upcoming trips?

I) No more worries when booking your plane tickets

After a year spent with the Covid-19 pandemic, travelers want to gradually resume their travel habits and accessibility, but remain wary about booking vacations. Most of their concerns are about refund issues. In this article, we will mainly focus on flight refunds.

The European Commission has taken up the issue, aware that abuses may have been committed by airlines. Its priority is to protect consumers and respect travelers' rights. In theory, if a traveler wants a refund, it is possible, but in practice, airlines rather offer vouchers, which is more advantageous for them. In reality, the consumer can demand a refund in the case of a flight cancellation due to the Covid-19 pandemic.

With this approach, the European Commission has decided to establish measures to limit the abuses that may have occurred at the beginning of the health crisis. It has launched infringement proceedings against several countries, but also asks airlines to respond to travelers' refund requests within a maximum of three weeks.

II) Dominican Republic, Iceland: new formalities

Dear travelers, as explained above, soon it will no longer be a question of restricting yourself from buying plane tickets for fear of cancellation and non-refund by airlines. Indeed, the authorities are in the process of establishing sanctions for airlines that do not refund and do not get back to the customer within 3 weeks after a flight cancellation.

After this good news, it is our responsibility to inform you of the new measures in certain countries and to clarify for you the destinations where it is possible or not to fly, as well as the restrictions that apply there.

Regarding the Dominican Republic, since February 28, the authorities no longer accept the old paper entry and exit declaration form. Travelers will have to present the new digital form upon arrival, which they must complete online before their departure for the Dominican Republic. Form available at https://eticket.migracion.gob.do/

Iceland, for its part, has decided to tighten its policy regarding the arrival of international tourists. It is now mandatory to take a PCR test less than 72h before departure, then to take another free test upon arrival at Keflavik airport, and finally to undergo a strict 5-day quarantine until the results of a third PCR test.

A situation that should last until May 1 according to Icelandic authorities.

So here is some news about certain changes in measures depending on the destination.